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Domestic Violence
Coordinating Council (DVCC)

Victim Service Resources



Victim Services Resources

(printable version)

 


 

If there is a police emergency or medical treatment is needed call 911.


 


Domestic Violence Hotlines (including emergency safety/shelter needs)
New Castle County   302-762-6110
New Castle County – (Spanish) Hotline 302-762-6110
Northern Kent County   302-678-3886
Kent & Sussex Counties   302-422-8058
Abriendo Puertas  – (Spanish) Hotline   302-745-9874
National Domestic Violence Hotline   1-800-799-7233
National Domestic Violence Hotline   TTY: 1-800-787-3224

Batterers’ Intervention Programs
There are currently four certified Treatment Programs in Delaware:

Catholic Charities
2601 West 4th Street
Wilmington, DE 19805
Phone: 302-655-9624
Fax: 302-655-9753

CHILD, Inc.
507 Philadelphia Pike
Wilmington, DE 19809
Phone: 302-762-8989
Fax: 302-762-8987

Peoples Place II
(Turning Point)
1129 Airport Road
Milford, DE 19963
Phone: 302-424-2420
Fax: 302-424-2402

Dover Air Force Base
436 MDOS/SGOW
Family Advocacy Program
300 Tuskegee Blvd.
Dover AFB, DE 19902
302-677-2711

Child Abuse Report Line
1-800-292-9582

Child Mental Health Mobile Crisis (under age 18)
1-800-969-4357

ContactLifeline Suicide Hotline
New Castle County 302-761-9100
Kent & Sussex Counties 1-800-262-9800

Delaware State Police Victims’ Center  1-800-VICTIM1
1-800-842-8461

The Victim Service staff is prepared to assist crime victims, witnesses and families with professional resources.

Crisis Intervention Services
Northern Delaware 1-800-652-2929
Southern Delaware 1-800-345-6785

These victim services are located throughout the State in the Crisis Intervention Service Centers, the Community Mental Health Centers, the Recovery Response Center and Emergency Rooms.

Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems.

National Human Trafficking Hotline 
1-888-373-788

Human trafficking is a form of modern-day slavery and a crime that occurs when a trafficker uses force, fraud or coercion to control another person for the purpose of engaging in commercial sex acts or soliciting labor or services against his/her will.

Rape Crisis Hotlines

Sexual Assault Resources

New Castle County

YWCA Sexual Assault Resource Center (SARC) 1-800-773-8570

Provides complete, free and confidential rape crisis victim service to sexual assault survivors aged 12 and older and their non-offending family members, friends and partners throughout the State of Delaware.

Kent & Sussex Counties

ContactLifeline Rape Crisis 302-761-9100

Assists survivors of a sexual assault, regardless of whether it just happened or happened many years ago with telephone counseling; information and referral; in-person support and assistance at hospitals police stations, and courts; plus, individual counseling for survivors, friends and family.

Delaware State University Rape Crisis  302-420-5751
24/7 victim service and crisis support

University of Delaware Sexual Offense Support (S.O.S.)  302-831-1001 press 1
24/7 victim service and crisis support
(give a first name & phone number and an SOS victim service advocate will call you back within 10 minutes)


24 Hour Notification


VINE    1-877-DE8-VINE   (Crime) Victim Information and Notification Everyday
Check the status of an offenders release and register to be notified of release
TTY: 1-866-847-1298

VPO  1-866-411-0001  (VINE Protective Order)
Notification when PFA has been served.


Children & Family


Children Resources |  Court Based Advocacy | Department of Justice – Family DivisionFamily Visitation Centers |LGBT Resources  |  Teen Dating Resources |Teen Dating Violence Awareness Training in Delaware Schools

 

Child Abuse Report Line
1-800-292-9582

All suspected child abuse and neglect must be reported to the 24-hour Division of Family Services (DFS) Child Abuse and Neglect Report Line or online. You may also call any Law Enforcement Agency or 911, but not in lieu of contacting DFS. You are not required to provide proof. Anyone who makes a good faith report based on reasonable grounds is immune from prosecution.

Call 2-1-1 if you need to be connected to resources within the community to help you manage issues whether you are facing multiple challenges such as single parenthood, or need access to low income services and support (i.e. POC, Medicaid, TANF).

Children Advocacy Center of Delaware
New Castle County  302-651-4566
Kent County  302-741-2123
Sussex County  302-854-0323

Provides victim service in a child friendly setting in order to expedite the investigation and prosecution of child abuse cases while ensuring the victims receive immediate, effective and sensitive support.

Child Mental Health Mobile Crisis (under age 18)
1-800-969-4357

The victim service is located throughout the State in the Crisis Intervention Service Centers, the Community Mental Health Centers, the Recovery Response Center and Emergency Rooms. Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems.

Family Counseling Center of St. Paul’s (Wilmington)
302-576-4136

Provides mental/behavioral health care services from licensed, bilingual (English/Spanish), culturally competent professionals. Our victim service includes assessment; treatment planning; resource referral; therapeutic support; and education for mental health, substance abuse, and family relationship challenges.

Futures Without Violence
www.futureswithoutviolence.org

Phone: 415-678-5500
TTY: 1-866-678-8901

From domestic violence and child abuse, to bullying and sexual assault, our groundbreaking programs, policy development, and public action campaigns are designed to prevent and end violence against women and children around the world.

Healthy Relationship Website – Love is Respect
www.loveisrepect.org

Text loveis to 22522*
866-331-9474

Highly-trained advocates offer support, information and advocacy to young people who have questions or concerns about their dating relationships. We also provide information and support to concerned friends and family members, teachers, counselors, service providers and members of law enforcement. Free and confidential phone, live chat and texting services are available 24/7/365

National Teen Dating Abuse Hotline
1-800-799-SAFE (7233)

TTY: 1-800-787-3224

Provides lifesaving tools and immediate support to enable victims to find safety and live lives free of abuse. Callers can expect highly trained, experienced victim service advocates offer compassionate support, crisis intervention information and referral services in more than 200 languages.

Center for Disease Control – Teen Dating Violence

CDC’s Division of Violence Prevention is leading the initiative, Dating Matters®: Strategies to Promote Healthy Teen Relationships. Dating Matters is a comprehensive teen dating violence prevention model that builds upon current evidence-based practice and experience to promote respectful, nonviolent dating relationships among youth. Three components of the Dating Matters comprehensive teen dating violence prevention model are currently available on CDC’s VetoViolence website.


Compensation Assistance


Victims’ Compensation Assistance Program 
302-255-1770
Printable brochure and application

Provides compensation to victims of violent crimes and their families for crime related expenses.


Crime Victim Service (Counseling and Advocacy)


Catholic Charities (Counseling)
New Castle County 302-655-9624
Kent County 302-674-1600
Sussex County 302-856-9578

Provides counseling services to anyone for whom outpatient treatment is the right choice.

Center for Comprehensive Behavioral Health
302-320-2100

Our Adolescent and Adult Bridge Programs give teens and adults rapid access to individualized evaluation, care planning and therapy.

Delaware Center for Justice Elderly Victim Service Program
(victims over 50)  302-658-7174 ext.12

Attends to the needs of men and women 50 years of age or older who are victims of
domestic violence or sexual abuse.

Dover Behavioral Health System (Counseling)
302-741-0140  or  1-855-609-9711

Our treatment center provides mental health and addiction treatment services to individuals that are tailored to the needs of each patient.

Family Counseling Center of St. Paul’s (Wilmington)
302-576-4136

Provides mental/behavioral health care services from licensed, bilingual (English/Spanish), culturally competent professionals. Our services include assessment, treatment planning, resource referral, therapeutic support and education for mental health, substance abuse, and family relationship challenges.

Latin American Community Center (Wilmington)
Mental Health Services 302-295-2169
Crime Victim Services 302-442-7725

The LACC provides mental health services, short and long term case management, substance abuse prevention, advocacy for victims of crime, and more.

Mental Health Association of DE
Survivors of Accident & Murder (SAM) and Survivors of Suicide Groups
302-654-6833   or    1-800-287-6423

Promotes improved mental well being for all individuals and families in Delaware through education, support and advocacy.

Survivors of Abuse in Recovery, Inc. 
Newark   302-655-3953
Wilmington   302-655-3953
Dover   302-422-3811
Georgetown  302-645-4903

A statewide recovery program which provides counseling, referral, and education services to adult, adolescent and child survivors of sexual abuse and assault, their non-offending partners, and non-offending family members; in addition, SOAR also provides outreach programs to community organizations and businesses.

Victims’ Voices Heard, Inc. (Victim/Offender Dialogue)
302-697-7005

Offers victims and survivors of violent crime the opportunity to meet with their offender face-to-face in order to facilitate the healing recovery process.  Victims’ Voices Heard acts as an advocate on behalf of the victim, helping them through the process and arranging a safe and secure environment for the meeting to take place.


Domestic Violence Intervention Program


This program is designed to assist those that need to use Delaware Courts for any domestic related issues. For example, a criminal trial as a witness, civil issues such as divorce, child custody or support, protection from abuse orders, or any other domestic issue.

Domestic Violence Intervention Program - Victim Service

Domestic Violence Intervention Program

New Castle County  302-255-0022
Kent County  302-672-1089
Sussex County  302-855-7455


Domestic Violence Services (by County)


New Castle County

Child, Inc. Domestic Violence Treatment Program
302-762-8989

Latin American Community Center
Mental Health Services 302-295-2169
Domestic Violence Services 302-295-2173

The LACC provides mental health services, short and long term case management, substance abuse prevention, advocacy for victims of crime, and more.

University of Delaware Student Wellness & Health Promotion 
302-831-3457

Services for victims of sexual assault, harassment, stalking, dating, and domestic violence.

YWCA Delaware, Home Life Management Center
302-658-7110

An innovative residential program designed for emergency and transitional housing. Our program provides a spectrum of supportive services in a safe and stable environment for women and men with children and two-parent families who find themselves destitute.

Kent/Sussex Counties

Abriendo Puertas at People’s Place II, Inc. (Spanish)
302-422-5015 (Bilingual Hotline)
Hotline:  302-745-9874

Abriendo Puertas is an emergency shelter program for Latina women and children in domestic violence situations in Sussex County. Abriendo Puertas also offers family therapy, case management, and transition services.

Dover Air Force Base, Family Advocacy Program
302-677-2711
Domestic Abuse Victim Advocate Crisis Line  302-213-3508 (24 hours)

Active duty Air Force members and civilian employees (including contract employees) will report all incidents of known or suspected family maltreatment immediately to the Family Advocacy Program.

La Esperanza
302-854-9262

Trauma-based counseling and support services for victims of domestic violence and sexual assault.  Mental health counseling and support services

The SAFE Program at People’s Place II, Inc.
302-422-8058 (24 hours)
Northern Kent County
(302) 678-3886 (24 hours)

Safety planning, support, domestic violence information and referrals

Turning Point at People’s Place II, Inc.
302-424-2420

Turning Point offers a broad range of services throughout Kent and Sussex Counties for domestic violence offenders and victims and children affected by domestic violence.


Domestic Violence – Legal Services


Protection From Abuse (PFA) Orders | PFA_vs_NoContact

(Protection From Abuse Orders, child support & custody, and visitation & divorce. Call for qualification and specific services.)

 

Delaware Volunteer Legal Services, Inc.(DVLS)
New Castle County 302-478-8850
Kent & Sussex Counties  888-225-0582

Assists clients with problems relating to Protection from Abuse, divorce and custody cases involving domestic violence, guardianship, housing, Landlord/Tenant, wills, government benefits, home ownership and consumer issues

Community Legal Aid Society, Inc. (CLASI)
New Castle County  302-575-0660
Kent County 302-674-8500
Sussex County 302-856-0038

Provides free legal services to people with disabilities, older citizens (60 and over), victims of housing discrimination, people living in poverty, victims of domestic violence and immigrant victims of crime, abuse and neglect.

CHILD, Inc. Domestic Violence Advocacy Program
New Castle County 302-255-0420
Kent County 302-672-1075
Sussex County 302-856-5843

Help with PFA Orders (does not include ‘legal advice’ but will assist with the process)


Elderly & People with Disabilities


Department of Justice – Senior Protective Initiative | Domestic Violence & Elderly Infographic | Elderly and Disability Resources (Delaware) | Elderly/Senior Resource Numbers | Elderly/Senior Related Links |

 

Delaware Center for Justice Elderly Victims Services Program
(victims over 50)  302-658-7174 ext.12

Attends to the needs of men and women 50 years of age or older who are victims of
domestic violence or sexual abuse.

Developmental Disabilities Council
302-739-3333

Working to ensure that people with developmental disabilities enjoy the same quality of life as the rest of society.

Department of Health & Social Services: Adult Protective Services
1-800-223-9074

Telecommunications Device for the Deaf (TDD) only:
302-391-3505   or  302-424-7141

(Long Term Care Ombudsman Program, Adult Protective Services Program, Community Services Program)

Responds to cases of suspected abuse, neglect, or exploitation of impaired adults. Specifically, the program serves persons who are aged 18 or over, who have a physical or mental impairment, and who are not living in a long term care facility (for example, a nursing home).

Freedom Center for Independent Living
302-376-4399
Southern New Castle Co. TTY 302-449-1487

A resource and advocacy center that works to promote dignity, self-determination, independence and full participation in community life for people of any age that experience a disability.

Independent Resources, Inc.
302-765-0191

Provides quality services to people with disabilities by assisting them in achieving and maintaining independent lives.  Variety of services which includes:   Advocacy, Information/Referral, Peer Support,  Living Skills Training, and Transition Life Skills Workshops.


Legal Services, Other


Immigrant Victim Resources | Delaware – Immigration Resource Numbers | National & Regional Immigration Numbers | Immigration – Legal Remedies | Immigration – Support Groups | | Naturalized & Non-Citizens Applying for a Driver’s License

(Housing, public benefits & bankruptcy, landlord/tenant problems, immigration)

 

Community Legal Aid Society, Inc. (CLASI)
New Castle County 302-575-0660
Kent County 302-674-8500
Sussex County 302-856-0038

Provides free legal services to people with disabilities, older citizens (60 and over), victims of housing discrimination, people living in poverty, victims of domestic violence and immigrant victims of crime, abuse and neglect.

DVLS Legal Help Link/Lawyer Referral Service
New Castle County 302-478-8850
Kent & Sussex Counties 1-800-773-0606

Assists clients with problems relating to Protection from Abuse, divorce and custody cases involving domestic violence, guardianship, housing, Landlord/Tenant, wills, government benefits, home ownership and consumer issues

Immigrant Victims of Domestic Violence Guide For Advocates
Immigrant Victims of Domestic Violence Guide For Advocates

 


Police/DOC Based Advocates


Delaware State Police Victims’ Center (24 Hours)
1-800-842-8461

The Victim Service staff is prepared to assist victims, witnesses and families with professional resources.

Delaware State Police Victims’ Center (Bilingual Spanish/English Advocate)
302-633-5000 x229

Department of Corrections, Probation and Parole, Office of Victim Services
New Castle County 302-323-6050 ext. 220
Kent County 302-674-7193
Sussex County 302-856-524 ext.174

Assists the victim to become both informed and involved so that they may experience less frustration and trauma with prison and probation personnel and be better prepared to participate in the corrections process if they choose. DOC wants victims to be able to receive a complete picture of the effects of crime, enhancing DOC’s ongoing evaluations of the effectiveness of community and rehabilitative programs.

Dover Police Department Victim Services
302-736-7134

Services provided to crime victims and their families vary in each case depending upon the needs of the individual. Services include: death notifications, crisis intervention, referrals to community based services, criminal justice updates, court accompaniments, assistance with filing for violent crime compensation through the state, as well as a host of other services as needed in each particular case.

ICE HSI Resident Agent in Charge Wilmington
302-428-0104

Georgetown Police  Victim Services
302-856-6613

New Castle County Police Victim Services
302-395-8135
302-395-8193

New Castle County Police Bilingual (Spanish/English) Advocate
302-395-8117

Newark Police Department Victim Services
302-366-7110 ext. 137

Wilmington Police Victim Services 
302-576-3622

Wilmington Police Domestic Violence Victim Services Coordinator
302-576-3648

Wilmington Police Victim Services (Bilingual-Spanish/English Advocate)
302-576-3665

For all other police departments please contact the

Delaware Victim Center

1-800-842-8461


Prosecution


Department of Justice – Family DivisionDepartment of Justice – Senior Protective Initiative

 

Attorney General’s Office
Victim/Witness Units 1-800-870-1790
New Castle County 302-577-8500
Kent County 302-739-4211
Sussex County 302-856-5353

Bi-Lingual – Spanish/English Toll Free Assistance Line 1-877-851-0482

Broad responsibility to combat crime, safeguard families, fight fraud, and protect consumers in the First State.

United States Attorney’s Office, U.S. Department of Justice
Victim/Witness Coordinator   302-573-6198

Assist victims and witnesses involved in the federal criminal justice system. The goal of the program is to maximize efforts to provide for the statutory rights of victims and witnesses while ensuring their fair treatment during the prosecution process.

Rape and Sexual Assault Services

Delaware State University Rape Crisis  302-420-5751
24/7 victim advocacy and crisis support

University of Delaware Sexual Offense Support (S.O.S.)  24/7
Student Wellness and Health Promotion   302-831-3457

Survivors of Abuse In Recovery (S.O.A.R.)
New Castle County 302-655-3953
Kent County 302-422-3811
Sussex County 302-645-4903

A statewide recovery program which provides counseling, referral, and education services to adult, adolescent and child survivors of sexual abuse and assault, their non-offending partners, and non-offending family members. SOAR also provides outreach programs to community organizations and businesses.

ContactLifeline Rape Aftercare Program
New Castle County 302-761-9100
Kent & Sussex Counties 1-800-262-9800


Victim Service Referral Information (other)


Delaware Helpline (8 a.m. to 9 p.m.)

2-1-1   or   1-800-464-4357

Text: 302-231-1464

Provides one central resource for access to the health and human service organizations that offer the support to make a difference with the panic of a natural disaster or struggling to meet everyday basic needs.

Adult Protective Services (APS)    1-800-223-9074
24/7 reporting line

Responds to cases of suspected abuse, neglect, or exploitation of impaired adults. Specifically, the program serves persons who are aged 18 or over, who have a physical or mental impairment, and who are not living in a long term care facility (for example, a nursing home).

Child Abuse Report Line
1-800-292-9582

All suspected child abuse and neglect must be reported to the 24-hour Division of Family Services (DFS) Child Abuse and Neglect Report Line or online. You may call any Police Agency or 911, but not in lieu of contacting DFS. You are not required to provide proof. Anyone who makes a good faith report based on reasonable grounds is immune from prosecution.

 


Policy, Training and Referrals


Brochures & Shoe Cards | Domestic Violence Resource Manual for Healthcare Professionals

FIRT Policy & Procedures | Teen Dating Violence Awareness Training in Delaware Schools

 

Criminal Justice Council
302-577-5030

An independent body committed to leading the criminal justice system through a collaborative approach that calls upon the experience and creativity of the Council, all components of the criminal justice system and the community.

Delaware Coalition Against Domestic Violence
New Castle County 302-658-2958
Kent & Sussex Counties 1-800-701-0456

A statewide, nonprofit organization and coalition of organizations, groups and individuals that strive to promote conditions that prevent and eliminate domestic violence by educating its members and community partners; providing informational resources to the community; and advocating as a strong, unified voice for victims/survivors of domestic violence, children who are affected, domestic violence programs and victim service providers.

Domestic Violence Coordinating Council (DVCC)
New Castle County 302-255-0405
Kent & Sussex Counties 302-424-7238

The DVCC brings together all stakeholders including service providers, policy-level officials and community partners to eradicate domestic violence. The DVCC is committed to leading the nation through innovative legislative action, community education and an outstanding coordinated system response to violence in families and the community.

Sexual Assault Network of Delaware/ContactLifeline
761-9800 ext. 1003

Raises awareness of the problem of sexual assault in all its forms. They include, but are not limited to: sexual assault/violence, incest, sexual abuse, sexual harassment, and other forms of sexual exploitation such as human trafficking and the international sex trade.

Futures Without Violence
www.futureswithoutviolence.org

Phone: 415-678-5500
TTY: 1-866-678-8901

From domestic violence and child abuse, to bullying and sexual assault, our groundbreaking programs, policy development, and public action campaigns are designed to prevent and end violence against women and children around the world.

Healthy Relationship Website – Love is Respect
www.loveisrepect.org

Text loveis to 22522*
866-331-9474

Highly-trained advocates offer support, information and advocacy to young people who have questions or concerns about their dating relationships. We also provide information and support to concerned friends and family members, teachers, counselors, service providers and members of law enforcement. Free and confidential phone, live chat and texting services are available 24/7/365.

Center for Disease Control – Teen Dating Violence
CDC’s Division of Violence Prevention is leading the initiative, Dating Matters®: Strategies to Promote Healthy Teen Relationships. Dating Matters is a comprehensive teen dating violence prevention model that builds upon current evidence-based practice and experience to promote respectful, nonviolent dating relationships among youth. Three components of the Dating Matters comprehensive teen dating violence prevention model are currently available on CDC’s VetoViolence website.

 


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