(printable version)
If there is a police emergency or medical treatment is needed call 911.
Hotlines and Crisis Services
Domestic Violence Hotlines (including emergency safety/shelter needs)
New Castle County 302-762-6110
New Castle County (Spanish) bilingual Hotline 302-762-6110
Kent & Sussex Counties 302-422-8058
Kent & Sussex Counties (Spanish) bilingual Hotline 302-745-9874
National Domestic Violence Hotline 1-800-799-7233 (SAFE)
National Domestic Violence Hotline chat or text
National Domestic Violence Hotline TTY: 1-800-787-3224
National Teen Dating Violence Hotline 1-866-331-9474
National Teen Dating Violence Hotline text loveis to 22522
Sexual Assault/Rape Crisis Hotlines
New Castle County
YWCA Sexual Assault Resource Center (SARC) 1-800-773-8570
Provides complete, free and confidential rape crisis victim service to sexual assault survivors aged 12 and older and their non-offending family members, friends and partners throughout the State of Delaware.
Kent & Sussex Counties
ContactLifeline Rape Crisis 302-761-9100
Assists survivors of a sexual assault, regardless of whether it just happened or happened many years ago with telephone counseling; information and referral; in-person support and assistance at hospitals police stations, and courts; plus, individual counseling for survivors, friends and family.
University of Delaware Resources and Helpline
302-831-1001, press 1 for victim support, press 2 for mental health
24/7 emotional support and counseling for the UD community
Other Hotlines and Crisis Services
ContactLifeline Crisis and Suicide Hotline
1-800-262-9800
Delaware State Police Victims’ Center
1-800-VICTIM–1
1-800-842-8461
The Victim Service staff is prepared to assist crime victims, witnesses and families with professional resources.
Delaware Helpline (8 a.m. to 9 p.m.)
2-1-1 or 1-800-464-4357
Text: 302-231-1464
Provides one central resource for access to the health and human service organizations that offer the support to make a difference with the panic of a natural disaster or struggling to meet everyday basic needs.
Crisis Intervention Services
Northern Delaware 1-800-652-2929
Southern Delaware 1-800-345-6785
These victim services are located throughout the State in the Crisis Intervention Service Centers, the Community Mental Health Centers, the Recovery Response Center and Emergency Rooms.
Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems.
National Human Trafficking Hotline
1-888-373-788
Human trafficking is a form of modern-day slavery and a crime that occurs when a trafficker uses force, fraud or coercion to control another person for the purpose of engaging in commercial sex acts or soliciting labor or services against his/her will.
24 Hour Victim Notification Systems
VINE 1-877-DE8-VINE (Crime) Victim Information and Notification Everyday
Check the status of an offenders release and register to be notified of release
TTY: 1-866-847-1298
VPO 1-866-411-0001 (VINE Protective Order)
Notification when PFA has been served.
Children & Family
Children Resources | Court Based Advocacy for Children | Department of Justice – Family Division | Family Visitation Centers |LGBT Resources | Teen Dating Information and Resources |Teen Dating Violence Awareness Training in Delaware Schools
Child Abuse Reporting
1-800-292-9582
All suspected child abuse and neglect must be reported to the 24-hour Division of Family Services (DFS) Child Abuse and Neglect Report Line or online. You may also call any Law Enforcement Agency or 911, but not in lieu of contacting DFS. You are not required to provide proof. Anyone who makes a good faith report based on reasonable grounds is immune from prosecution.
Call 2-1-1 if you need to be connected to resources within the community to help you manage issues whether you are facing multiple challenges such as single parenthood, or need access to low income services and support (i.e. POC, Medicaid, TANF).
Children Advocacy Center of Delaware
New Castle County 302-651-4566
Kent County 302-741-2123
Sussex County 302-854-0323
Provides victim service in a child friendly setting in order to expedite the investigation and prosecution of child abuse cases while ensuring the victims receive immediate, effective and sensitive support.
Child Mental Health Mobile Crisis
1-800-969-4357
Services are located throughout the State in the Crisis Intervention Service Centers, the Community Mental Health Centers, the Recovery Response Center and Emergency Rooms. Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems.
Family Informed Resource Support Team – Community Directory
The Department of Services for Children, Youth & Families’ Family Informed Resource Support Team (FIRST) created this Community Directory. It is an easy to navigate dashboard which allows users to filter and search for information on community resources throughout the state.
Centers for Disease Control and Prevention – Teen Dating Violence
CDC’s Division of Violence Prevention is leading the initiative, Dating Matters®: Strategies to Promote Healthy Teen Relationships. Dating Matters is a comprehensive teen dating violence prevention model that builds upon current evidence-based practice and experience to promote respectful, nonviolent dating relationships among youth. Three components of the Dating Matters comprehensive teen dating violence prevention model are currently available on CDC’s VetoViolence website.
Futures Without Violence
Phone: 415-678-5500
TTY: 1-866-678-8901
From domestic violence and child abuse, to bullying and sexual assault, their programs, policy development, and public action campaigns are designed to prevent and end violence against women and children around the world.
Love is Respect – National Teen Dating Violence Hotline
Text loveis to 22522*
866-331-9474
Highly-trained advocates offer support, information and advocacy to young people who have questions or concerns about their dating relationships. Also provide information and support to concerned friends and family members, teachers, counselors, service providers and members of law enforcement. Free and confidential via phone, live chat and texting services are available 24/7/365. Callers can expect highly trained, experienced victim service advocates offer compassionate support, crisis intervention information and referral services in more than 200 languages.
Compensation Assistance
Victims’ Compensation Assistance Program
302-255-1770
Printable brochure and application
Provides compensation to victims of violent crimes and their families for crime related expenses.
Crime Victim Service (Counseling and Advocacy)
Amanacer Counseling & Resource Center (Wilmington)
302-576-4136
Provides mental/behavioral health care services from licensed, bilingual (English/Spanish), culturally competent professionals. Our victim service includes assessment; treatment planning; resource referral; therapeutic support; and education for mental health, substance abuse, and family relationship challenges.
Catholic Charities (Counseling)
New Castle County 302-655-9624
Kent County 302-674-1600
Sussex County 302-856-9578
Provides counseling services to anyone for whom outpatient treatment is the right choice.
Center for Comprehensive Behavioral Health
302-320-2100
Our Adolescent and Adult Bridge Programs give teens and adults rapid access to individualized evaluation, care planning and therapy.
Delaware Center for Justice Adult Victim Services Program
(victims over 50) 302-658-7174 ext.12
Attends to the needs of men and women 50 years of age or older who are victims of
domestic violence or sexual abuse.
Dover Behavioral Health System (Counseling)
302-741-0140 or 1-855-609-9711
Provides mental health and addiction treatment services to individuals that are tailored to the needs of each patient.
Latin American Community Center (Wilmington)
Mental Health Services 302-295-2169
Crime Victim Services 302-442-7725
The LACC provides mental health services, short and long term case management, substance abuse prevention, advocacy for victims of crime, and more.
Mental Health Association of DE
Survivors of Accident & Murder (SAM) and Survivors of Suicide Groups
302-654-6833 or 1-800-287-6423
Promotes improved mental wellbeing for all individuals and families in Delaware through education, support and advocacy.
Survivors of Abuse in Recovery, Inc.
302-655-3953
With locations in Newark, Wilmington, Dover and Georgetown, SOAR is a statewide recovery program which provides counseling, referral, and education services to adult, adolescent and child survivors of sexual abuse and assault, their non-offending partners, and non-offending family members; in addition, SOAR also provides outreach programs to community organizations and businesses.
Victims’ Voices Heard, Inc.
302-697-7005
Offers victims and survivors of violent crime the opportunity to meet with their offender face-to-face in order to facilitate the healing recovery process. Victims’ Voices Heard acts as an advocate on behalf of the victim, helping them through the process and arranging a safe and secure environment for the meeting to take place.
Domestic Violence Intervention Program
Domestic Violence Intervention Program
The Domestic Violence VIP program is is designed to assist those that need to use Delaware Courts for any domestic related issue; for example, a criminal trial as a witness, civil issues such as divorce, child custody or support, protection from abuse orders, or any other domestic issue. To register for safe police escorts to/from your car or within a Delaware courthouse, fill out this form.
New Castle County 302-255-0022
Kent County 302-672-1089
Sussex County 302-855-7455
Domestic Violence Services (by County)
New Castle County
Child, Inc. Domestic Violence Treatment Program
302-762-8989
Latin American Community Center
Mental Health Services 302-295-2169
Domestic Violence Services 302-295-2173
The LACC provides mental health services, short and long term case management, substance abuse prevention, advocacy for victims of crime, and more.
University of Delaware Student Wellness & Health Promotion
302-831-3457
Services for UD students who experienced sexual assault, harassment, stalking, dating, or domestic violence.
YWCA Delaware, Housing Program
302-658-7110 or email info@ywcade.org
An innovative residential program designed for emergency and transitional housing. The program provides a spectrum of supportive services in a safe and stable environment including: emergency shelter, case management, life skills workshops, custodial training, culinary training, domestic violence case management, and urban agriculture.
Kent/Sussex Counties
Abriendo Puertas at People’s Place II, Inc. (Spanish)
302-422-5015 (Bilingual Hotline)
Hotline: 302-745-9874
Abriendo Puertas is an emergency shelter program for Latina women and children in domestic violence situations in Sussex County. Abriendo Puertas also offers family therapy, case management, and transition services.
Dover Air Force Base, Family Advocacy Program
302-677-2711
Domestic Abuse Victim Advocate Crisis Line 302-213-3508 (24 hours)
Active duty Air Force members and civilian employees (including contract employees) will report all incidents of known or suspected family maltreatment immediately to the Family Advocacy Program.
La Esperanza
302-854-9262
Trauma-based counseling and support services for victims of domestic violence and sexual assault. Mental health counseling and support services
The SAFE Program at People’s Place II, Inc.
302-422-8058 (24 hours)
Northern Kent County
(302) 678-3886 (24 hours)
Safety planning, support, domestic violence information and referrals
Turning Point at People’s Place II, Inc.
302-424-2420
Turning Point offers a broad range of services throughout Kent and Sussex Counties for domestic violence offenders and victims and children affected by domestic violence.
Domestic Violence – Legal Services
Understanding Protective Orders| Understanding the Protection From Abuse (PFA) Order Process | PFA Forms| PFA vs Criminal No Contact Order
Agencies below offer legal assistance with Protective Orders, child support, custody, visitation and divorce. Call to inquire whether you qualify and to learn about specific services.
Delaware Volunteer Legal Services, Inc.(DVLS)
New Castle County 302-478-8850
Kent & Sussex Counties 888-225-0582
Assists clients with problems relating to Protection from Abuse, divorce and custody cases involving domestic violence, guardianship, housing, Landlord/Tenant, wills, government benefits, home ownership and consumer issues
Community Legal Aid Society, Inc. (CLASI)
New Castle County 302-575-0660
Kent County 302-674-8500
Sussex County 302-856-0038
Provides free legal services to people with disabilities, older citizens (60 and over), victims of housing discrimination, people living in poverty, victims of domestic violence and immigrant victims of crime, abuse and neglect.
CHILD, Inc. Domestic Violence Advocacy Program
New Castle County 302-255-0420
Kent County 302-672-1075
Sussex County 302-856-5843
Provides assistance with PFA Orders (does not include ‘legal advice’ but will information and support through the process)
Domestic Violence Intervention Programs (treatment for those who abuse)
DVCC-certified Treatment Programs in Delaware:
Certified Domestic Violence Intervention Programs
CHILD, Inc.
507 Philadelphia Pike
Wilmington, DE 19809
Phone: 302-762-8989
Fax: 302-762-8987
Peoples Place II
(Turning Point)
1129 Airport Road
Milford, DE 19963
Phone: 302-424-2420
Fax: 302-424-2402
Elderly & People with Disabilities
Department of Justice – Senior Protective Initiative | Domestic Violence & Elderly Infographic | Elderly and Disability Resources (Delaware)
Adult Protective Services (APS)
1-800-223-9074 24/7 reporting line
Responds to cases of suspected abuse, neglect, or exploitation of impaired adults. Specifically, the program serves persons who are aged 18 or over, who have a physical or mental impairment, and who are not living in a long term care facility (for example, a nursing home).
Delaware Center for Justice Elderly Victims Services Program
(victims over 50) 302-658-7174 ext.12
Attends to the needs of men and women 50 years of age or older who are victims of
domestic violence or sexual abuse.
Developmental Disabilities Council
302-739-3333
Working to ensure that people with developmental disabilities enjoy the same quality of life as the rest of society.
Department of Health & Social Services: Adult Protective Services
1-800-223-9074
Telecommunications Device for the Deaf (TDD) only:
302-391-3505 or 302-424-7141
(Long Term Care Ombudsman Program, Adult Protective Services Program, Community Services Program)
Responds to cases of suspected abuse, neglect, or exploitation of impaired adults. Specifically, the program serves persons who are aged 18 or over, who have a physical or mental impairment, and who are not living in a long term care facility (for example, a nursing home).
Freedom Center for Independent Living
302-376-4399
Southern New Castle Co. TTY 302-449-1487
A resource and advocacy center that works to promote dignity, self-determination, independence and full participation in community life for people of any age that experience a disability.
Independent Resources, Inc.
302-765-0191
Provides quality services to people with disabilities by assisting them in achieving and maintaining independent lives. Variety of services which includes: Advocacy, Information/Referral, Peer Support, Living Skills Training, and Transition Life Skills Workshops.
Immigration – Legal Services
Delaware – Immigration Resource Numbers | National & Regional Immigration Numbers | Immigration – Legal Remedies | Immigration – Domestic Violence Information & Resources | | Naturalized & Non-Citizens Applying for a Driver’s License
(Housing, public benefits & bankruptcy, landlord/tenant problems, immigration)
Community Legal Aid Society, Inc. (CLASI)
New Castle County 302-575-0660
Kent County 302-674-8500
Sussex County 302-856-0038
Provides free legal services to people with disabilities, older citizens (60 and over), victims of housing discrimination, people living in poverty, victims of domestic violence and immigrant victims of crime, abuse and neglect.
DVLS Legal Help Link/Lawyer Referral Service
New Castle County 302-478-8850
Assists clients with problems relating to Protection from Abuse, divorce and custody cases involving domestic violence, guardianship, housing, Landlord/Tenant, wills, government benefits, home ownership and consumer issues
Immigrant Victims of Domestic Violence Guide For Advocates
Police/DOC Based Victim Service Specialists
Delaware State Police Victims’ Center (24 Hours)
English 1-800-842-8461
Spanish/bilingual 302-633-5000 x229
The Victim Service staff is prepared to assist victims, witnesses and families with professional resources.
Department of Corrections, Probation and Parole, Office of Victim Services
New Castle County 302-323-6050 ext. 220
Kent County 302-674-7193
Sussex County 302-856-524 ext.174
Assists the victim to become both informed and involved so that they may experience less frustration and trauma with prison and probation personnel and be better prepared to participate in the corrections process if they choose. DOC wants victims to be able to receive a complete picture of the effects of crime, enhancing DOC’s ongoing evaluations of the effectiveness of community and rehabilitative programs.
Dover Police Department Victim Services
302-736-7134
Services provided to crime victims and their families vary in each case depending upon the needs of the individual. Services include: death notifications, crisis intervention, referrals to community based services, criminal justice updates, court accompaniments, assistance with filing for violent crime compensation through the state, as well as a host of other services as needed in each particular case.
US Immigration and Customs Enforcement – Victim Engagement and Services Line
1-833-383-1465
Serves as a comprehensive and inclusive support system for all victims, regardless of immigration status or the immigration status of the perpetrator. This includes guidance on available U- and T-visa resources and information about the Department of Homeland Security (DHS) Blue Campaign to counter human trafficking.
Georgetown Police Victim Services
302-856-6613
New Castle County Police Victim Services
English and Spanish/bilingual 302-395-8000
Newark Police Department Victim Services
302-366-7110 ext. 137
Wilmington Police Victim Services
302-576-3622
Spanish/bilingual 302-576-3665
DV Victim Services Coordinator 302-576-3648
For all other police departments contact the Delaware Victim Center at 1-800-842-8461
Prosecution
Department of Justice – Family Division | Department of Justice – Senior Protective Initiative
Attorney General’s Office
Victim/Witness Units 1-800-870-1790
New Castle County 302-577-8500
Kent County 302-739-4211
Sussex County 302-856-5353
Bi-Lingual – Spanish/English Toll Free Assistance Line 1-877-851-0482
Broad responsibility to combat crime, safeguard families, fight fraud, and protect consumers in the First State.
United States Attorney’s Office, U.S. Department of Justice
Victim/Witness Coordinator 302-573-6198
Assist victims and witnesses involved in the federal criminal justice system. The goal of the program is to maximize efforts to provide for the statutory rights of victims and witnesses while ensuring their fair treatment during the prosecution process.
Policy, Training and Referrals
Brochures & Shoe Cards | Domestic Violence Resource Manual for Healthcare Professionals
State Policies | Teen Dating Violence Awareness Training in Delaware Schools
Criminal Justice Council
302-577-5030
An independent body committed to leading the criminal justice system through a collaborative approach that calls upon the experience and creativity of the Council, all components of the criminal justice system and the community.
Delaware Coalition Against Domestic Violence
New Castle County 302-658-2958
Kent & Sussex Counties 1-800-701-0456
A statewide, nonprofit organization and coalition of organizations, groups and individuals that strive to promote conditions that prevent and eliminate domestic violence by educating its members and community partners; providing informational resources to the community; and advocating as a strong, unified voice for victims/survivors of domestic violence, children who are affected, domestic violence programs and victim service providers.
Domestic Violence Coordinating Council (DVCC)
New Castle County 302-255-0405
Kent & Sussex Counties 302-424-7238
The DVCC brings together all stakeholders including service providers, policy-level officials and community partners to eradicate domestic violence. The DVCC is committed to leading the nation through innovative legislative action, community education and an outstanding coordinated system response to violence in families and the community.
Delaware Alliance Against Sexual Violence
302-798-3000
DAASV’s mission is to address Sexual Violence in Delaware by creating an inclusive community that supports survivors through advocacy, intervention, and awareness.
Futures Without Violence
Phone: 415-678-5500
TTY: 1-866-678-8901
From domestic violence and child abuse, to bullying and sexual assault, our groundbreaking programs, policy development, and public action campaigns are designed to prevent and end violence against women and children around the world
Love is Respect – National Teen Dating Violence Hotline
Text loveis to 22522*
866-331-9474
In addition to offering the National Teen Dating Violence hotline, the website offers a great deal of information for teens about healthy relationships.
Center for Disease Control – Teen Dating Violence
CDC’s Division of Violence Prevention is leading the initiative, Dating Matters®: Strategies to Promote Healthy Teen Relationships. Dating Matters is a comprehensive teen dating violence prevention model that builds upon current evidence-based practice and experience to promote respectful, nonviolent dating relationships among youth. Three components of the Dating Matters comprehensive teen dating violence prevention model are currently available on CDC’s VetoViolence website.
